Hilkers Cleaners - Charged Me for Repair When I Only Inquired for Price

Raleigh, North Carolina 1 comment
Not resolved

Suspicious, bizarre and untrustworthy.DO NOT GO TO HILKER'S CLEANERS in Raleigh, NC.

I asked for a price check on repairing the zipper of a blouse. The manager said she'd show my blouse to their seamstress and call me back the next day. Not only did she never call me back, but when I went back to the cleaners, the manager claimed that I consented to the repair. When I returned to the cleaners to resolve the issue, the manager still insisted that I agreed to the repair.

I had to show the manager the slip in her handwriting to prove that she agreed to inquire about the price of repairing my clothes. (The slip said, "Ask [about the price of a zipper repair].") At the end of the day, I had to fight to prove I was right AND I still had to pay for the zipper, although at a slightly reduced price, even though I didn't even want the repair. I found the ordeal ridiculous and so suspicious. How bizarre that they charged me for a job that I didn't even want or ask for.

If you do choose to bring your business to Hilker's Cleaners and the manager is named Romy, hang onto your ticket stub.You'll need it.

Review about: Zipper Repair.



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